Testimonials

"We recently had our windows and doors replaced by Mark Claxton and his team from Claxton Home improvements of Dereham and we are extremely pleased with the results. Mark and his excellent team completed the work quickly, efficiently and to a very high standard and their attention to detail was excellent. It was a true pleasure dealing with Mark, he was understanding of our needs and advised us of our best options, he was also very polite and friendly so Jo was more than happy to serve the teas to him and his crew!

We have absolutely no hesitation in recommending this company. Claxton Home Improvements have set a very high standard and at a very reasonable price."

Dave Moeser and Jo Stewart, Saffron Walden

"I am not in the habit of writing testimonials unless they are exceptional! This testimonial is regarding the construction of our conservatory carried out by Claxtons, primarily by Mark. They worked really hard during the hot weather and were most careful and exacting in their construction. The finish was exceptional and nothing was too much trouble. I would recommend them to anyone and indeed have already done so, for the professionalism and attention to detail. If you want a good quality construction they should be your first choice."

Joy and Pat Fuller, Norwich

"Claxtons did a fantastic job double glazing all the windows in our house as well as fitting new French windows and bricking up an old window. The quality of the work was meticulous and the team worked efficiently and cleanly. Most importantly Mark and his team were friendly, easy to contact and trustworthy, which made the process stress free and enjoyable! I am so pleased with the results and the after care provided. I would highly recommend this company and will not hesitate to use them again in the future."

Helen Atkinson, Girton

"Mark Claxton recently fitted replacement UPVC double-glazed French doors and casement windows to my 1920s house in Cambridge. His team was first class – punctual, highly professional and meticulously clean inside and outside the house. Mark is a perfectionist, very sensitive to the original fabric of the building he is working on, obsessive in his attention t o detail and determined to achieve the highest standards. In my case he certainly succeeded and at a competitive price. I warmly recommend his services."
 
George Winch, Cambridge

"We had several windows fitted by Mark and we are delighted with the results and his professional, friendly approach. There will be more work to be done on our house in the near future and we will be sure to come back to Mark and his team when the time comes to ensure the same high standard of work."

Kirsty Buchanan, Newmarket

“The work on our conservatory was first – class and we are very pleased with the result. I thoroughly recommend Mark’s work.”

Tony Abigail, Norwich

“Thank you so much for the superb job you did on our house. The new fascia, guttering and conservatory roof all look fantastic and have brightened up the house no end. Overall, your expertise and hard work along with Karl has given the house a brand new look and we are extremely happy with the result. It was a pleasure doing business with you and we would not hesitate in recommending your work to others.”

Phil & Rita O’Donnell Drayton

“Claxton home improvements recently completed the construction of a new conservatory and guttering at my house. I was delighted with the professional approach to the design and the perfectionist attitude of the workers, particularly Mark, the owner.”

Victoria Burkett, Norwich

"Claxtons did an excellent job double glazing all the windows in our house. The quality of the windows and the meticulous and professional way they were installed was really impressive. They installed the windows on time, in budget and with the minimum of disruption. We wouldn’t hesitate to use or recommend them again in the future as we are so delighted with the job they did for us."

Dr and Mrs Bulmer, Taverham

"When we moved house, Claxtons were the obvious choice to replace three pairs of old, Georgian style French doors, as they had given us such excellent service in the past. We were delighted to find that this first – rate, local, family business was still thriving and as friendly and professional as we had remembered. They offered excellent advice and service, cheerfully and professionally tackling the challenges of installing stylish, energy-efficient replacements that look fantastic. It is a testament to their hard work, friendly professionalism and attention to detail that they are still attracting new customers when so many similar businesses have failed."

Dr and Mrs Bulmer, Taverham

"Thank you Mark for the work carried out for me at my home over the last twelve years. Always very pleasant and highly recommended, nothing too much trouble. Thanks Again."

Mrs Brenda, Sizer

"Claxtons Home Improvements fitted our UPVC windows and doors in 2005 and in 2010 our fascia and soffits. The work was carried out to a high standard. I would have no hesitation in recommending Claxtons Home Improvements to any potential clients and commend the friendly and honest attitude and service provided by this company."

Faye

"Since 2001 Claxtons Home Improvements have built us a conservatory, replaced all our windows, guttering, barge boards and down pipes. In addition they have also replaced all our outside doors. They have always been a pleasure to deal with and their workmanship and attention to detail is second to none. We have recommended their company to all our family and friends and will continue to do so. We have no hesitation in recommending this company to anyone who wants work done."

Dave & Gill Bowker, Taverham

"We first used Claxtons in 2000 when we had all the windows and doors in our house replaced. Mark and his team worked extremely hard did a superb professional job and we were thrilled with the result. So of course, when we needed a door and window in our new home replacing with French doors, we did not hesitate to call on Claxtons again. And as before, we received a first class service. The difference our new doors have made in the room is amazing so thank you very much and we thoroughly recommend Mark and Claxtons to others."

Amanda & Aidan George, Ringland

Mark was a pleasure to do business with. Sometimes it feels as if old fashioned customer service has disappeared – but Mark was fantastic from beginning to end. On the first visit Mark took time with us to go through the various options – other people we had in to do quotes; came, measured up and ran. Claxton’s quote was also the best quote – price wise, but also in terms of the windows we were getting. When it came to fitting, Mark and his team were clean, swift and went the extra mile to ensure that the windows looked great. I would recommend Claxtons definitely – in fact we already have.

Sarah

"I was recommended to use Claxtons Home Improvements by a friend who had been very pleased with their work. I had seven windows, a back door, French windows and a Velux window installed in December2010. I found that they visited promptly to do an estimate and kept to the work schedule despite the snow and freezing conditions at the time of installing the windows. I am very happy with the standard of the work and the clearing up they did after. They also returned and replaced my dog flap because it was too small for my dog to be able to get into the garden, so both he and I are very happy and relieved now that it has been fixed. I would definitely use Claxtons Home Improvements again in the future."

Joanna Hirst, Norwich

"Just to thank you both for all your hard work fitting the windows and doors for us. The garden room is now finished and the conservatory furniture is due to be delivered next week. We really enjoyed having you both here – you always sounded so cheerful! If you are passing Saffron Walden any time please call in and admire your handiwork."

Mr & Mrs Williams, Saffron Waldron

"I was very concerned about having the windows /doors replaced in my cottage - especially an unusal arched door,I needn\'t have worried -Claxton home improvements did a wonderful job. The windows look great & are in keeping with the cottage The work was done on time & to budget Love my new windows - I wouldn't hesitate to recommend Claxton home improvements."

Esme, Bergh Apton Norfolk

"Mark and his team, were reliable and professional, working through very cold winter weather and snow to get my new house warm, they replaced all windows, doors and porch I highly recommend them, great service thank you."

Annie, Norwich

"I would happily recommend you and have done to many you guys were great, very helpful and efficient and you always made me feel special. You fitted me in at very short notice, you supplied a good, straightforward, honest service and no messing! I would say to anyone don’t think about using Claxtons just do it. It will be the best decision you have ever made."

Tom & Maggie, Cambridge

"Claxton's replaced the doors and nasty 1960s windows on our Victorian terrace with some wonderful modern interpretations of sash windows and a traditional door, transforming the character of the house. Mark was a pleasure to have around the house, the job being done quickly and to a high standard. After it had settled, one of our new doors needed adjusting. Mark was due to go on holiday but, rather than let a customer down, he took a detour on his way to the airport to make the adjustment in person -- that's service well beyond what any reasonable person could expect. Thanks Mark."

Tim, Cambridge

"Mark does great work – attention to detail and quality components. Id recommend him highly."

Alex Craster, London

"Just wanted to let you know how delighted we are with quality of the windows and installation service that Claxtons provided for us. Your attention to detail was excellent and the price was extremely competitive compared to other quotes from the large window companies. We would definitely recommend your company to our family, friends and colleagues."

Lucy, Cherry Hinton Cambridge

"Mark was a real pleasure to do business with. Not only was his work very reasonably priced, the result is great and I can hardly stop admiring my new windows! I would highly recommend Mark and his team."

Angela, Leeding Norwich

"I have used this family run company several times, for doors windows and fascia. Visiting family and friends upon seeing the quality of the workmanship have placed numerous contracts with them and been delighted with the work. They have also recommended Claxton’s to neighbours and friends. There is no time wasting, clean quality work, friendly attitude and good advice. Would not hesitate to recommend to anyone."

L.Holmes, Suffolk